Privacy Policy

Who we are

Veltrix Global Solutions LLC, 1500 N Grant St Ste R, Denver, CO 80203, United States (“Veltrix”, “we”, “us”) provides digital transformation, software and automation services. This policy explains how we treat personal information collected through this website.

What we collect

• Conversation form details: areas you’d like to improve, your name, work email, company, role, challenge description, desired outcome, timeline, budget range, tools, integrations, preferred contact method, NDA preference and the names of any files you select.
• Payment details: when you pay, your name, email, phone, company, billing address, the service you are paying for and the amount. Card details are entered on Stripe’s secure checkout and never reach our systems.
• Technical information recorded with each form to prevent fraud and misuse: IP address, browser and device type, time zone, language and the referring page.

How we use it

• To reply to your enquiry and prepare proposals.
• To process payments, issue invoices and receipts, and keep the records the law requires.
• To operate, secure and improve this website.

We do not sell personal information.

Legal basis

Where data-protection laws such as the GDPR apply, we rely on your consent and our legitimate interest in responding to business enquiries.

Sharing

We share information only with service providers that help us run our business: Cloudflare (hosting and security), our customer-relationship system (enquiry and order records), Stripe (card payments) and our email provider, under appropriate agreements, or where the law requires it.

Retention

We keep enquiry information for as long as needed to respond and manage any resulting relationship, then delete or anonymize it unless we must keep it for legal reasons.

Your rights

Depending on where you live, you may be able to access, correct or delete your information, or withdraw consent. Email [email protected].

Changes

We may update this policy and will change the date above when we do. See also our Terms of Use and Accessibility statement.